Disabled passengers
The assistance circuit
ITALY-WIDE HELPLINE FOR Disabled passengers
You can request assistance at all the stations listed below:
assistenzaclientidisabili.to@trenitalia.it
Torino P.N. - Acqui Terme - Alessandria - Aosta - Arona - Asti - Bardonecchia - Biella - Carmagnola - Casale Monferrato - Collegno - Chivasso - Cuneo - Domodossola - Fossano - Ivrea - Mondovì - Mortara - Novara - Novi Ligure - Oulx - Pinerolo - Santhià - Stresa - Torino L. - Torino PS - Tortona - Valenza - Verbania P. - Vercelli
display the facilities in Piemonte stations
Torino P.N. - Acqui Terme - Alessandria - Aosta - Arona - Asti - Bardonecchia - Biella - Carmagnola - Casale Monferrato - Collegno - Chivasso - Cuneo - Domodossola - Fossano - Ivrea - Mondovì - Mortara - Novara - Novi Ligure - Oulx - Pinerolo - Santhià - Stresa - Torino L. - Torino PS - Tortona - Valenza - Verbania P. - Vercelli
display the facilities in Piemonte stations
assistenzaclientidisabili.ge@trenitalia.it
Genova P.P. - Alassio - Albenga - Chiavari - Genova Brignole - Imperia P.M. - La Spezia - Rapallo (**) - S.Margherita Ligure (*) - Sanremo - Sarzana - Savona - Sestri Levante - Ventimiglia
display the facilities in Liguria stations
Genova P.P. - Alassio - Albenga - Chiavari - Genova Brignole - Imperia P.M. - La Spezia - Rapallo (**) - S.Margherita Ligure (*) - Sanremo - Sarzana - Savona - Sestri Levante - Ventimiglia
display the facilities in Liguria stations
assistenzaclientidisabili.mi@trenitalia.it
Milano C.le - Bergamo - Brescia - Como S.G. - Cremona - Desenzano - Gallarate - Lecco - Lodi - Mantova - Milano PG - M. Villapizzone - Pavia - Poggio Rusco - Rho - Seregno - Voghera
display the facilities in Lombardy stations
Milano C.le - Bergamo - Brescia - Como S.G. - Cremona - Desenzano - Gallarate - Lecco - Lodi - Mantova - Milano PG - M. Villapizzone - Pavia - Poggio Rusco - Rho - Seregno - Voghera
display the facilities in Lombardy stations
assistenzaclientidisabili.ve@trenitalia.it
Venezia S.L. - Bassano del Grappa - Belluno (*) - Calalzo PC/Cortina - Castelfranco Veneto - Conegliano - Monselice - Padova - Portogruaro - Rovigo - San Donà del Piave - Treviso C.le - Venezia Mestre
display the facilities in Veneto stations
Venezia S.L. - Bassano del Grappa - Belluno (*) - Calalzo PC/Cortina - Castelfranco Veneto - Conegliano - Monselice - Padova - Portogruaro - Rovigo - San Donà del Piave - Treviso C.le - Venezia Mestre
display the facilities in Veneto stations
assistenzaclientidisabili.vr@trenitalia.it
Verona P.N. - Bolzano - Bressanone - Brunico - Fortezza - Merano - Peschiera del G. - Rovereto - S. Bonifacio - Trento - Vicenza
display the facilities in Veneto, Trentino Alto Adige stations
Verona P.N. - Bolzano - Bressanone - Brunico - Fortezza - Merano - Peschiera del G. - Rovereto - S. Bonifacio - Trento - Vicenza
display the facilities in Veneto, Trentino Alto Adige stations
assistenzaclientidisabili.ts@trenitalia.it
Trieste C.le - Cervignano - Gorizia - Latisana - Monfalcone - Pordenone - Udine
display the facilities in Friuli, V-G area stations
assistenzaclientidisabili.bo@trenitalia.it
Bologna C.le - Castelbolognese - Cervia - Cesena (1) - Cesenatico (2) - Faenza - Ferrara - Fidenza - Forlì - Imola - Lugo - Modena - Parma - Piacenza - Porretta - Ravenna - Reggio Emilia - Riccione - Rimini - Salsomaggiore
(1) - For operative train requirements, prior notice of 24 hours before departure is requested
(2) - Assistance Service guaranteed in the summer period
display the facilities in Emilia Romagna area stations
display the facilities in Marche, Abruzzo and Molise area stations
Messina C.le
Messina C.LE - Acireale - Agrigento - Caltanissetta - Canicattì - Catania - Cefalù - Enna - Giarre - Milazzo - Palermo C.le - S.Agata Militello - Siracusa - Taormina - Termini Imerese - Trapani (*)
(*) Assistance Service temporarily limited to customers who not need a lift-van
display the facilities in Sicily area stations
Trieste C.le - Cervignano - Gorizia - Latisana - Monfalcone - Pordenone - Udine
display the facilities in Friuli, V-G area stations
assistenzaclientidisabili.bo@trenitalia.it
Bologna C.le - Castelbolognese - Cervia - Cesena (1) - Cesenatico (2) - Faenza - Ferrara - Fidenza - Forlì - Imola - Lugo - Modena - Parma - Piacenza - Porretta - Ravenna - Reggio Emilia - Riccione - Rimini - Salsomaggiore
(1) - For operative train requirements, prior notice of 24 hours before departure is requested
(2) - Assistance Service guaranteed in the summer period
display the facilities in Emilia Romagna area stations
assistenzaclientidisabili.fi@trenitalia.it
Firenze S.M.N. - Arezzo - Campiglia Marittima - Chiusi C.T. - Empoli - Firenze C.M. - Firenze Rifredi (*) - Follonica - Grosseto - Livorno C.le - Lucca - Massa Centro-Montecatini C.- Piombino - Pisa c.le - Pistoia - Pontassieve (*) - Prato - S. Giovanni Valdarno (*) - Siena - Terontola - Viareggio
(*) Assistance Service temporarily limited to customers who not need a lift-van (and/or wheelchair)
display the facilities in Tuscany area stations
Firenze S.M.N. - Arezzo - Campiglia Marittima - Chiusi C.T. - Empoli - Firenze C.M. - Firenze Rifredi (*) - Follonica - Grosseto - Livorno C.le - Lucca - Massa Centro-Montecatini C.- Piombino - Pisa c.le - Pistoia - Pontassieve (*) - Prato - S. Giovanni Valdarno (*) - Siena - Terontola - Viareggio
(*) Assistance Service temporarily limited to customers who not need a lift-van (and/or wheelchair)
display the facilities in Tuscany area stations
assistenzaclientidisabili.an@trenitalia.it
Ancona C.le - Fabriano - Falconara - Civitanova Marche - Pesaro - S.Benedetto D.Tronto - Pescara C.Le - Giulianova - Termoli - Vasto/S.Salvo
Ancona C.le - Fabriano - Falconara - Civitanova Marche - Pesaro - S.Benedetto D.Tronto - Pescara C.Le - Giulianova - Termoli - Vasto/S.Salvo
display the facilities in Marche, Abruzzo and Molise area stations
assistenzaclientidisabili.rm@trenitalia.it
Roma Termini - Assisi - Avezzano (*) - Cassino - Ciampino (*) - Civitavecchia - Colleferro (*) - Fiumicino A. (**) - Foligno - Formia - Frosinone - Latina - Nettuno - Orte - Perugia - Roma Ostiense (*) - Roma S.Pietro (*) - Roma Tiburtina - Spoleto - Terni - Tivoli (*)
(*) - Assistance Service temporarily limited to travellers who not need a lift-van
(**) - Fiumicino Station: wheelchair customers can board trains without needing a lift-van.
display the facilities in Latium and Umbria area stations
Roma Termini - Assisi - Avezzano (*) - Cassino - Ciampino (*) - Civitavecchia - Colleferro (*) - Fiumicino A. (**) - Foligno - Formia - Frosinone - Latina - Nettuno - Orte - Perugia - Roma Ostiense (*) - Roma S.Pietro (*) - Roma Tiburtina - Spoleto - Terni - Tivoli (*)
(*) - Assistance Service temporarily limited to travellers who not need a lift-van
(**) - Fiumicino Station: wheelchair customers can board trains without needing a lift-van.
display the facilities in Latium and Umbria area stations
assistenzaclientidisabili.na@trenitalia.it
Napoli C.le - Agropoli - Napoli Mergellina (**) - Pompei - Vairano - Aversa - Battipaglia - Benevento (*) - Caserta - Napoli C.F. - Salerno - Sapri
(*) Assistance Service temporarily limited to customers who not need a lift-van
(**) In the station of Naples Mergellina the disabled customer assistance service is temporarily suspended due to works in progress
display the facilities in Campania area stations
Napoli C.le - Agropoli - Napoli Mergellina (**) - Pompei - Vairano - Aversa - Battipaglia - Benevento (*) - Caserta - Napoli C.F. - Salerno - Sapri
(*) Assistance Service temporarily limited to customers who not need a lift-van
(**) In the station of Naples Mergellina the disabled customer assistance service is temporarily suspended due to works in progress
display the facilities in Campania area stations
assistenzaclientidisabili.ba@trenitalia.it
Bari C.le - Barletta - Brindisi - Foggia - Lecce - Monopoli (**) - San Severo (*) - Taranto
(*) Assistance Service temporarily limited to customers who not need a lift-van
(**) In the station of Naples Mergellina the disabled customer assistance service is temporarily suspended due to works in progress
display the facilities in Pulia area stations
Bari C.le - Barletta - Brindisi - Foggia - Lecce - Monopoli (**) - San Severo (*) - Taranto
(*) Assistance Service temporarily limited to customers who not need a lift-van
(**) In the station of Naples Mergellina the disabled customer assistance service is temporarily suspended due to works in progress
display the facilities in Pulia area stations
assistenzaclientidisabili.rc@trenitalia.it
Reggio Calabria C.le (**) - Catanzaro Lido (*) - Cosenza - Gioia T. (*) - Crotone - Lamezia T. - Paola - Potenza inf. - Rosarno (*) - Vibo V./Pizzo C. - Villa S.Giovanni
(*) - For operative train requirements, prior notice of 24 hours before departure is requested
(**) Assistance Service temporarily limited to customers who not need a lift-van
(*) - For operative train requirements, prior notice of 24 hours before departure is requested
(**) Assistance Service temporarily limited to customers who not need a lift-van
Messina C.le
(*) Assistance Service temporarily limited to customers who not need a lift-van
display the facilities in Sicily area stations
btr.cagliari@trenitalia.it
Cagliari - Macomer (*) - Olbia (*) - Oristano (*) - San Gavino (*) - Sassari
(*) Assistance Service temporarily limited to customers who not need a lift-van
display the facilities in Sardinia area stations
(*) Assistance Service temporarily limited to customers who not need a lift-van
display the facilities in Sardinia area stations