Disabled passengers
Services for wheelchair travellers
Wheelchair travellers are ensured equipped places subject to verification of availability, by contacting the Disabled Assistance Centres ("CAD"), or by calling the Italy-wide helpline on 199 30 30 60..
Access to the carriages is by special lifts operated by dedicated Trenitalia personnel.
Areas dedicated to wheelchair passengers have a large window and several accessories (table, handrail, assistance call button, etc.) and are situated close to suitable toilets/restrooms .
Passengers can move from their foldable wheelchairs to seats, and can also travel on the trains without dedicated services after arranging to do so with the Disabled Assistance Centre over assistance formalities.
Click the link below to view the equipped trains (Official Timetable validity 10/12/2006)
LINE I
LINE II
LINE III
LINE IV
TORINO (Genova) (La Spezia) - MILANO - VENEZIA - TRIESTE - UDINE
LINE V
TRIESTE - VENEZIA - UDINE - (Vicenza) - BOLOGNA - (Firenze) - ROMA - NAPOLI
LINE VI
The information on the connections, timetables and transport types on the Regional trains equipped for wheelchair users can be requested from the Disabled Assistance Centres ("CAD"s). .
Information on services for disabled customers is also found in the Official "In Treno" timetable, in ad hoc brochures (available from the assistance centres at the main stations, and from the main national Disabled Persons associations), and may be requested at the
Italy-wide helpline for Disabled passengers
The National Helpline Number 199 30 30 60 is solely for serving Disabled passengers. For other services and general information, please call the Trenitalia Call Centre on 89 20 21.
Italy-wide helpline for Disabled passengers
199 30 30 60
The National Helpline Number 199 30 30 60 is solely for serving Disabled passengers. For other services and general information, please call the Trenitalia Call Centre on 89 20 21.