To make your Intercity journeys more pleasant, on-board cleaning services have been renewed. They are provided on the busiest passenger routes by specialised personnel who can be identified by a uniform and ID badge.
Their tasks include maintenance of standards of cleanliness, where possible, the operation of the toilets, and removal of the larger rubbish items from the seating and other areas.

Trenitalia's on-board personnel have a special palm computer providing real-time information on punctuality of both the train itself and the Trenitalia network in general, connections with other trains, and other information useful for making your journey happy.