Documents
Trenitalia's documents
THE BUDGET
In 2003 the commitment of Trenitalia to improve the quality of its offer and the satisfaction levels of customers continued.
In 2003 the commitment of Trenitalia to improve the quality of its offer and the satisfaction levels of customers continued.
SERVICE CHARTER
Every year, publishing the new Service Charter, we can explain the improvements made to the quality indicators, some small, but others more substantial.
Every year, publishing the new Service Charter, we can explain the improvements made to the quality indicators, some small, but others more substantial.
ENVIRONMENTAL REPORT
The environmental report of Trenitalia defines objectives and policies regarding territorial impact and establishes Code of Conduct for company employees, as well as for suppliers.
The environmental report of Trenitalia defines objectives and policies regarding territorial impact and establishes Code of Conduct for company employees, as well as for suppliers.
Document index (Only italian version)
Document index (Only italian version)